Solved: Hi just received an upgrtfeom a tablet to a phone ...

1969Amanda · ‎27-07-2022

How do we set up a new phone it's an upgrade from a tablet to a phone for our son but it doesn't give me a.number on anything and the old number doesn't work

MI5 · ‎27-07-2022

@1969Amanda

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

When you upgrade, your number stays the same.

Guide: How do I find my own mobile number?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎27-07-2022

@1969Amanda

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

When you upgrade, your number stays the same.

Guide: How do I find my own mobile number?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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