Help

[Ri-A]

How can I actually speak to customer services ?

[MI5 · Accepted solution]

@Ri-A 

All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

[Tarticus]

How do I find out when my contract ends and what is my PAC number

[Bambino]

@Tarticus You can find your contract's end date on your MyO2 page: http://www.o2.co.uk/myo2

See this guide to get your PAC: PAC code (o2.co.uk)