on 19-05-2021 19:50
Solved! Go to Solution.
on 19-05-2021 22:03
on 19-05-2021 22:03
I'd suggest you take it in to your local O2 store then so they can check the phone, sim and your account.
I know some phones are shipped with a bar on them to prevent fraud in the case of loss during delivery, so it may be that this needs lifting first.
on 19-05-2021 19:57
If it's an upgrade, you need to use your old sim card or do a sim swap to activate the new sim.
Guide: Sim Swap: a mini guide 2017 update
on 19-05-2021 21:48
on 19-05-2021 22:03
on 19-05-2021 22:03
I'd suggest you take it in to your local O2 store then so they can check the phone, sim and your account.
I know some phones are shipped with a bar on them to prevent fraud in the case of loss during delivery, so it may be that this needs lifting first.