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Claire14
Level 1: Joiner
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on ‎01-06-2020 21:46

on ‎01-06-2020 21:46

Why is my data not working when I have some left? Have to be on WiFi for my apps to work
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MI5
Level 94: Supreme
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on ‎01-06-2020 21:52

on ‎01-06-2020 21:52

@Claire14 

Check that mobile data is turned on in settings and also that you have the correct apn set.

Android - https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

iPhone - https://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/5...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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