Help

[Baz86]

Hi my name is barrie bradshaw I tried to order a contract through O2 four days ago I passed the credit check and it said because of my credit score I had to pay an upfront cost of 200+ the £50 upfront cost I entered my savings card by accident, i then refreshed at least four times and then try to redo it another four times and then I realised I was using the wrong card

and it said unable to continue due to O2 checks and business policies

could you please help me with this as I was through the credit check already I just made a wrong payment error my details below

I have tried to contact the O2 credit referral team but I’ve heard nothing back I need to sort this

[gmarkj · Accepted solution]

The credit referall team only has an email address.

If you need to do something with your order then CALL customer services @Baz86.

There are some alternative numbers to try and hints on getting through in the guide below:

Guide: Coronavirus Community Help and Support