Re: Help

Cookie · ‎22-05-2020

I've just upgraded , received a a sim but i cant make or send calls or text , when I try to make a phone call it says all your calls have been transferred then cuts off !! Help

Bambino · ‎22-05-2020

@Cookie Use your old sim if it's the same size.

I DO NOT WORK FOR O2

Cookie · ‎22-05-2020

I was doing but that has done the same , so neither are working 😩

MI5 · ‎22-05-2020

@Cookie

Sounds like a SIM swap is in process.

Give it 24 hours and keep rebooting your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

LukasB · ‎27-05-2020

Hey @Cookie is this solved now or are you still having trouble with this?

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