@Anonymous wrote:
We use our phones very rarely and this month our bill has gone up from £19 to £29. We have hardly used our quotas and it would make sense to convert to pay and go. Please advise how we go about doing that. Thank you
Just simply call customer services on 202 and ask them to switch you to PAYG.
As long as you are out of contract there will be no charge and O2 will send you a new sim with your current number on it, so no need to change phone number either.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
