Solved: Re: Help needed.

Sherri · ‎06-04-2020

I contacted O2 in February when my iPad device plan ended. I asked for a pay and go sim. It hasn't arrived and I am still being charged airtime which I can't afford. I can't get through on the phones either. Any ideas please.

jonsie · ‎06-04-2020

Only keep trying

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

cancel airtime by using a PAC to go to another network. That will end the airtime

Guide: Cancelling Your Contract

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎06-04-2020

Only keep trying

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

cancel airtime by using a PAC to go to another network. That will end the airtime

Guide: Cancelling Your Contract

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Help needed.

How to cancel contract if never activated sim?

How to make a complaint

Eltham Store O2 Eleanor flagged a genuine customer...

Calls dropped soon as dialed

Access to billing / phone plan etc