This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Help Sim card won't activate

ArchieB
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎02-11-2023 13:42

on ‎02-11-2023 13:42

The replacement Sim card has arrived but isn't activated, I don't have access to a network so I can't receive text messages to activate it. I think the problem is that O2 still believes that they are processing the delivery when in fact I already have it. And I cannot get through to anyone who is able to help.

Message 1 of 2
280 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 144426 Posts
  • 634 Topics
  • 27678 Solutions
Registered:

on ‎02-11-2023 13:59

on ‎02-11-2023 13:59

@ArchieB 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

You call using Skype Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
271 Views
0 Kudos
Top Kudoed Authors
View All
Top