Solved: Help I lost my phone and need a sim replacement bu...

Anonymous · ‎30-10-2017

Hi 02 team

I need a SIM replacement but cannot call the helpline can this be done online or via email?

Thanks

MI5 · ‎30-10-2017

Hi, it can be done online.
See help here https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Anonymous · ‎30-10-2017

Hi @Anonymous this is not o2 you are talking to. We are all customers like you here You need to call customer service from a landline & report the loss & they can send you a SIM card

https://www.o2.co.uk/contactus

Anonymous · ‎30-10-2017

thanks

MI5 · ‎30-10-2017

Hi, it can be done online.
See help here https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎30-10-2017

@Anonymous You are very welcome & welcome to the forum

O2

Help I lost my phone and need a sim replacement but cannot access a phone right now

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills