Help!! Been unable to checkout since iPhone 6S has been available to pre-order

[Anonymous]

Hello,

This has become increasingly frustrating, I'm trying to upgrade my iPhone 5S to the 6S. I can select the phone, continue to checkout and enter my delivery details but when I try to make the payment it comes up a red message:

'please check the page for the following errors'

and then I scroll down and it says:  

'Sorry, your card payment did not go through. Please select a billing address to retry payment.'

I have enough money in my account, I've tried multiple cards, I've spoken to the bank (who said neither they nor VISA are blocking the payment and it is O2's system that is) and I've spent over an hour on the phone with O2 who had no idea.

It's so frustrating as all I want to do is pre-order it!! Has anyone else had a problem like this? Does anyone know what it could be?

Thanks for reading and let me know if you need more info  

Alex

[jonsie]

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@Beenherebefore wrote:

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@MI5 wrote:
Surely this should have been fixed by now?

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Probably thought 3 would sort it.........

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They most certainly would have.....:smileywink:

[MI5]

Plan B then.... whatever that is ?!

[gindygoo]

Plan B = Hope nobody notices it's still not for for purpose, maybe?

[MI5]