on 31-05-2020 19:48
on 31-05-2020 20:01
Hi @Hiya
As we have no access to your account, we would have no idea.
https://www.o2.co.uk/help/account-and-billing/spend-cap
You can check in My O2 or call O2. All numbers are in this guide
Guide: Coronavirus Community Help and Support
Veritas Numquam Perit