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Hello

Anonymous
Not applicable
Hello I don’t know why but how come every time I go to download a free game app it keeps saying billing information update then keeps declining me
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MI5
Level 94: Supreme
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What phone are you using?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
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Martin-O2
Community Manager
Community Manager
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Hey @Anonymous are you still having problems with this? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 3 of 3
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