Solved: Re: Hello

Sajjad · ‎11-12-2019

I am Poland and my roaming is not working

MI5 · ‎11-12-2019

If you have an iPhone, change your data apn to "mobile.o2.co.uk"

Otherwise, please contact customer service to remove any roaming bars Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-12-2019

@Sajjad

If you have an iPhone, change your data apn to "mobile.o2.co.uk"

Otherwise, please contact customer service to remove any roaming bars Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎16-12-2019

Hi @Sajjad , any help from the above advice from @MI5 since you last posted? Did you end up getting roaming to work again? It would be lovely to hear how you're doing.

O2

Hello

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived