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Have to turn data on and off to receive WhatsApp's sometimes

Anonymous
Not applicable

on ‎28-02-2018 10:32

on ‎28-02-2018 10:32

Morning,

 

I use WhatsApp a lot (doesn't everyone?) and I upgraded my phone with O2 to a Samsung S8 last year. I have constant problems whereby I have 4G on my notification bar but both my WhatsApp Web on my PC at work states that I'm not connected, messages do not go through and I have my mrs texting me saying she has sent me WhatsApp messages but they are not coming through.

 

I then have to turn my data off, and turn it back on again and then I get flooded with all my messages I should have received while my data has been constantly turned on.

 

This is pointless and causing me issues, has anyone experienced this?

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Martin-O2
Former Staff
In response to Cleoriff
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Registered:

on ‎01-03-2018 13:49

on ‎01-03-2018 13:49

Hey @Anonymous how are you getting on with this? Did any of the above advice help with your issue? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
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