This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Have to turn data on and off to receive WhatsApp's sometimes

Anonymous
Not applicable

on ‎28-02-2018 10:32

on ‎28-02-2018 10:32

Morning,

 

I use WhatsApp a lot (doesn't everyone?) and I upgraded my phone with O2 to a Samsung S8 last year. I have constant problems whereby I have 4G on my notification bar but both my WhatsApp Web on my PC at work states that I'm not connected, messages do not go through and I have my mrs texting me saying she has sent me WhatsApp messages but they are not coming through.

 

I then have to turn my data off, and turn it back on again and then I get flooded with all my messages I should have received while my data has been constantly turned on.

 

This is pointless and causing me issues, has anyone experienced this?

Message 1 of 11
4,232 Views
0 Kudos
10 REPLIES 10

Martin-O2
Former Staff
In response to Cleoriff
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

on ‎01-03-2018 13:49

on ‎01-03-2018 13:49

Hey @Anonymous how are you getting on with this? Did any of the above advice help with your issue? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 11 of 11
480 Views
0 Kudos
Top Kudoed Authors
View All
Top