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Have i been eccepted for a phone conreact

Deanh
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Hi I'm a bit worried, I applied for a phone contract and o2 took money from my bank and sent me a contract of agreement but I still haven't heard wether iv been eccepted or not. Can anyone help me please.
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Cleoriff
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Hi @Deanh If you clicked on the contract, it means it's read so you probably have been accepted.

To double check contact customer services https://www.o2.co.uk/contactus

Edited to add you wont get an email till its despatched ...you can then track it https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

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Cleoriff
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Hi @Deanh If you clicked on the contract, it means it's read so you probably have been accepted.

To double check contact customer services https://www.o2.co.uk/contactus

Edited to add you wont get an email till its despatched ...you can then track it https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

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MI5
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No one here can possibly know.
You can receive all the contracts and still be rejected.
The only way to find out is via customer service.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff
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I worked on the theory that the money has already been taken out of the bank. I know thats a 'pending' transaction but even so. Anyway I did advise @Deanh to contact customer services so hopefully they will get a positive answer...

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MI5
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Yeah. Just pointing ou that it’s no guarantee of acceptance.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Fingers crossed then.  Hopefully @Deanh will let us know when they ring CS...innocent

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EmilieT
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Hi @Deanh, and Welcome to the forum! 

 

Did you get any further news on your contract since you last posted? Please let us know how you're getting on with this slight_smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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