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Have I been accepted ?

Kingpin002
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Placed a order this morning got the email full steam ahead paid the upfront cost money taken out of account and received 4 legal doc emails but nothing since this morning the my o2 account has not updated yet and this is first time joining I’m wondering if I’ve been accepted ? I’ve received terms and conditions cca ect 

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MI5
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@Kingpin002 

Yes, it's digital acceptance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff
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@Kingpin002 

You wont hear anything over the weekend but you could ring Sales today.

as they can help you with that –  Call them on 0800 081 0255 OR message them on Social Media  -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Veritas Numquam Perit

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Kingpin002
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My delivery is due tomorrow for next day delivery 

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Kingpin002
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I paid the upfront cost plus £5.99 for special sat delivery 

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Kingpin002
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I also received on order confirmation handset new number if that helps?

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MI5
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@Kingpin002 

Assuming phone is actually in stock (not always with O2), you will get your dispatch email this evening.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@Kingpin002 

Yes it sounds as if you have been accepted but you need to know if the phone is in stock (as O2's system isn't live. So ring sales on the number I gave you above and they will let you know what's going on.

Veritas Numquam Perit

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Kingpin002
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What time does the dispatch email normally come through 

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MI5
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@Kingpin002 

Usually around 7.00pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Kingpin002
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The cca has been signed by o2 how do I send it back it’s a pdf file I’ve opened and read does this automatically go back as me viewing and signed?

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