cancel
Showing results for 
Search instead for 
Did you mean: 

Have I been accepted ?

Kingpin002
Level 1: Joiner
  • 8 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Placed a order this morning got the email full steam ahead paid the upfront cost money taken out of account and received 4 legal doc emails but nothing since this morning the my o2 account has not updated yet and this is first time joining I’m wondering if I’ve been accepted ? I’ve received terms and conditions cca ect 

Message 1 of 15
1,934 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151792 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Kingpin002 

Yes, it's digital acceptance.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 11 of 15
1,832 Views
14 REPLIES 14

Cleoriff
Level 94: Supreme
  • 127708 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Kingpin002 

You wont hear anything over the weekend but you could ring Sales today.

as they can help you with that –  Call them on 0800 081 0255 OR message them on Social Media  -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Veritas Numquam Perit

Girl in a jacket
Message 2 of 15
1,388 Views

Kingpin002
  • 8 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My delivery is due tomorrow for next day delivery 

Message 3 of 15
1,386 Views

Kingpin002
  • 8 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I paid the upfront cost plus £5.99 for special sat delivery 

Message 4 of 15
1,384 Views

Kingpin002
  • 8 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I also received on order confirmation handset new number if that helps?

Message 5 of 15
1,366 Views

MI5
Level 94: Supreme
  • 151792 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Kingpin002 

Assuming phone is actually in stock (not always with O2), you will get your dispatch email this evening.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 15
1,358 Views

Cleoriff
  • 127708 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Kingpin002 

Yes it sounds as if you have been accepted but you need to know if the phone is in stock (as O2's system isn't live. So ring sales on the number I gave you above and they will let you know what's going on.

Veritas Numquam Perit

Girl in a jacket
Message 7 of 15
1,358 Views

Kingpin002
  • 8 Posts
  • 1 Topics
  • 0 Solutions
Registered:

What time does the dispatch email normally come through 

Message 8 of 15
1,339 Views

MI5
Level 94: Supreme
  • 151792 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Kingpin002 

Usually around 7.00pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 15
1,327 Views

Kingpin002
Level 1: Joiner
  • 8 Posts
  • 1 Topics
  • 0 Solutions
Registered:

The cca has been signed by o2 how do I send it back it’s a pdf file I’ve opened and read does this automatically go back as me viewing and signed?

Message 10 of 15
1,323 Views