on 14-01-2023 23:06
I took out a sim only contract in September 2022 and today I was looking at my account and I noticed it said I was eligible for a upgrade so I decided to get a new phone and upgrade I went through the process upgraded to a iPhone 14 got sent contract summary, contract information, key information and then a order confirmation, My question is if I had been rejected would I have fount out by now even on a Saturday? It's been 8 hours and I've not had a rejection email yet? And I've also rang CS and they said they can't see anything wrong with my order and I would of known by now if I'd been rejected by now? My only worry is its a weekend do they process checks at weekends?
Thanks for your help
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on 14-01-2023 23:28
In general, upgrades aren't credit checked, although O2 have been referring many recently without reason. Also, you are taking a device plan on credit, so there is a good chance that you will be checked and possibly referred.
on 14-01-2023 23:13
Check your order progress and see if it progresses or not.
You won't get told if it's referred or rejected. The fist you will know of a rejection is that it will say order cancelled.
If O2 couldn't see any issues, I'm sure you will be fine.
on 14-01-2023 23:20
on 14-01-2023 23:20
It's still there just hasn't moved from order to processing yet I'll keep a eye on it I've heard that upgrades are different to taking out a new contract is that true? Are the checks different?
on 14-01-2023 23:28
In general, upgrades aren't credit checked, although O2 have been referring many recently without reason. Also, you are taking a device plan on credit, so there is a good chance that you will be checked and possibly referred.
on 15-01-2023 17:30
Order all done and on its way I was panicking over nothing 😭🤣🤣🤣
on 15-01-2023 17:32
Good news mate