Have I been accepted for new contract?

[Anonymous]

I currently have two contracts with 02 and ordered a 3rd today. The online order process went fine and shortly received an order confirmation email and legal documents however I am yet to receive confirmation that my new phone has been processed and dispatched. May sound silly but just want to double check that I have fully been accepted as my credit isn't great thanks.

[Anonymous]

i would say you have been successful.....they normally let you know ASAP if you have failed

[Anonymous]

We are just customer here, we can't comment on nor access your account. Have a look at recent orders on MyO2 it should show you there what the current status of the order is.

[Anonymous]

Ok thanks!

[Anonymous]

Best to call cs on 202 if you want to find out

[MI5]

You wouldn't have received the legal agreements if you hadn't been accepted.
The dispatch email won't be sent until the phone is actually dispatched which will depend on stock levels.

[jonsie]

Of you received the emailed legal documents then there oddments a problem. The main issue is whether stock is available which has been quite a problem for the last 12 months.