Solved: Re: Has my order been placed?

Marc85 · ‎17-04-2019

Hi

I placed an order yesterday and paid £30 upfront (it seems to be in my pending). It asked me to wait 24 hours to recieve confirmation but I haven't had any yet. Is this normal?

Thanks

Marc

MI5 · ‎17-04-2019

Hi @Marc85 I would call customer services to check if you have been accepted or if they are still doing checks on you.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎17-04-2019

Hi @Marc85 I would call customer services to check if you have been accepted or if they are still doing checks on you.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marc85 · ‎17-04-2019

Hi @MI5

Thanks very much for your help

MI5 · ‎17-04-2019

@Marc85, no problem mate and best of luck.
I'd also check my spam as sometimes emails go there in error.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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