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Handset out of stock

Frankenfinger73
Level 1: Joiner
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I upgraded on the 23rd May. I have since received an email and text saying the handset is out of stock and yet when I check, the handset is still in stock according to the O2 app.
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KingAmo
Level 15: Gaining a Reputation
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@Frankenfinger73

Hi please on the O2 website stocking updates aren't live. It may be on the website that a device maybe in stock but in reality it is out of stock.
No one here no the time frame they will restock them too so I will ask you to wait.
Or you can call on their customer service to update you on when some will come in stock.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

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KingAmo
Level 15: Gaining a Reputation
  • 287 Posts
  • 6 Topics
  • 30 Solutions
Registered:
@Frankenfinger73

Hi please on the O2 website stocking updates aren't live. It may be on the website that a device maybe in stock but in reality it is out of stock.
No one here no the time frame they will restock them too so I will ask you to wait.
Or you can call on their customer service to update you on when some will come in stock.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
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