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Anonymous
Posts: 0

Had call from o2

I had a call from o2 trying to change my plan and a new sim. I'm on pay as you go so I hung up as I believe they were trying to get me on a sim only contract. How can I be sure the new sim won't arrive I never gave my address?
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Posts: 80,283
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Registered: ‎04-01-2009

Re: Had call from o2

They have your details and address unfortunately. You need to check whether this is O2 or a 'trusted' partner.............

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Posts: 101,937
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Registered: ‎04-04-2012

Re: Had call from o2

Call O2 back yourself to check if anything has changed on your account http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 2,174
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Registered: ‎06-11-2014

Re: Had call from o2

If you didn't agree, they would be miss selling.
Current Phone: Sony Xperia XZ Premium
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Posts: 101,937
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: Had call from o2

That's never bothered the likes of Aerial, in the past....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,283
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Had call from o2


@MI5 wrote:
That's never bothered the likes of Aerial, in the past....

Or the future............

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Level 67: Unsung hero
Posts: 15,348
Registered: ‎31-03-2010

Re: Had call from o2

@Anonymous You can check to see if there have been any changes on your My O2 page, or if you're still concerned, call customer service to ease your mind.

I DO NOT WORK FOR O2



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Anonymous
Posts: 0

Re: Had call from o2

These types are con artists. It will likely be a business tariff that they would probably put you on not a sim only