on 18-05-2013 12:57
on 18-05-2013 12:57
Hello, was just wondering how to go about cancelling my contract before it has ended. My contract is still till 2014, however after such poor customer service & wrong information given to me on several occasions which results in me paying them yet more money i have had enough.
How do i do it & what charges will be involved??
Pleaseeeee help
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18-05-2013 13:23 - edited 18-05-2013 13:26
18-05-2013 13:23 - edited 18-05-2013 13:26
Hi,
What your purposing will be expensive as you will have to pay off the remaining part of your contact term.
Contact Customer Services by telephone via 202 from your mobile and be ready with your payment details.
They will provide you with the exact amount but you can get an idea by multiplying your monthly amount by the amount of months you have left on your term.
18-05-2013 13:23 - edited 18-05-2013 13:26
18-05-2013 13:23 - edited 18-05-2013 13:26
Hi,
What your purposing will be expensive as you will have to pay off the remaining part of your contact term.
Contact Customer Services by telephone via 202 from your mobile and be ready with your payment details.
They will provide you with the exact amount but you can get an idea by multiplying your monthly amount by the amount of months you have left on your term.
on 18-05-2013 13:28
Okidoke, Thankyou very much
on 18-05-2013 13:30
@Anonymous wrote:Okidoke, Thankyou very much
Your very welcome.
on 18-05-2013 13:38
on 18-05-2013 13:38
If you tell us what the extra charges were for, we might be able to help you avoid them.