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Jojode
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How do I talk to an o2 adviser through live chat?
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Cleoriff
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@Jojode 

You won't get any O2 Guru on live chat. If you have a problem, post it here and we will see if we can help?

 

Edited to add, Live chat is closed now, but can usually be found if accessing the O2 shop pages.

Veritas Numquam Perit

Girl in a jacket
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Jojode
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I need to confirm a number change and I can’t post that here but I need evidence of one number changing to another
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Cleoriff
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@Jojode 

Maybe our account advisors can help tomorrow. They are on from 10am and I'll tag @Korey01   to this thread. Come back tomorrow as he will need more info from you via Private Message.

 

Edited to change name of advisor!

Veritas Numquam Perit

Girl in a jacket
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Jojode
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Thanks so do I just come back on here tomorrow thanks so much
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Cleoriff
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@Jojode wrote:
Thanks so do I just come back on here tomorrow thanks so much

@Jojode 

Yes. @Korey01 (note change of advisor) is actually on from 10am. Apologies I was looking at the wrong day.

Veritas Numquam Perit

Girl in a jacket
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Jojode
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So will they message me privately how does that work
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gmarkj
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At the top of the page you will see the word "Messages".
Once Korey has sent you a message there will be the number 1 next to it as well.
Click on the link, then the next page will list all of the messages.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
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@Jojode 

Just to add what @gmarkj  has described...here's a picture

Private Message 1.PNG

There will be a 1 in the box when @Korey01 sends you a private message. thumbsup

 

Veritas Numquam Perit

Girl in a jacket
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Jojode
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Hi can someone be of help and message me privately in regards to a number
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