Solved: Greece

StuartR · ‎30-04-2018

I've not long been with 02 and I'm off to Greece in a couple of weeks, do 02 contract plans include me using my mobile in Greece and what I use in the way of Call's, Messages and Data just come off my contract allocation or do I need to buy a bolt on??

I just want to avoid ridiculous charges to my mobile phone bill.

MI5 · ‎30-04-2018

You can use your phone the same in any eu country as you would at home.
All calls texts and data come from your uk allowances.

EU roaming help guide here https://community.o2.co.uk/t5/How-to-Guides/EU-Roaming-Changes-from-15th-June-2017-CONTRACT-ONLY-quo...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎30-04-2018

You can use your phone the same in any eu country as you would at home.
All calls texts and data come from your uk allowances.

EU roaming help guide here https://community.o2.co.uk/t5/How-to-Guides/EU-Roaming-Changes-from-15th-June-2017-CONTRACT-ONLY-quo...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎30-04-2018

In Greece you can use your phone just as you would in the UK. No bolt ons are needed at all and calls, texts come from your UK allowances as long as you aren't sending mms messages. Check with customer service first that there are no international roaming bars on your account.

Just be careful when traying near the borders that your phone doesn't automatically latch onto a stronger signal from neighbouring countries. We suggest a manual network selection rather thanautomatic.

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StuartR · ‎30-04-2018

Thanks

MI5 · ‎30-04-2018

Enjoy your holiday

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎30-04-2018

Yes have a great time, enjoy the Gyros and the Ouzo 😃

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Martin-O2 · ‎30-04-2018

Nice work @MI5, @jonsie!

@StuartR Hope you have a great time on your trip to Greece!

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StuartR · ‎30-04-2018

Just Googled Gyros thanks for the tip

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