on 20-06-2020 19:22
on 20-06-2020 19:29
Check the charging port for debris or fluff and clean it out gently with a needle or cocktail stick
If that doesn't work it will need to go in for repair.
https://www.o2.co.uk/help/phones-sims-and-devices/our-faults-and-repairs-policy
Veritas Numquam Perit
on 20-06-2020 19:32
20-06-2020 19:43 - edited 20-06-2020 19:46
20-06-2020 19:43 - edited 20-06-2020 19:46
Then you need to contact O2 for a repair @Charging
Use any of the numbers in this guide Guide: Coronavirus Community Help and Support
The one ending 4005 appears to be the best to call.
OR take it to a local store as they are now open and they will check it out and if necessary, return it for you.
Veritas Numquam Perit