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1 ACCEPTED SOLUTION
Accepted Solutions
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No need to change your spend cap as O2 Travel costs are excluded from spend caps.
The £4.99 a day you use O2 Travel will still be charged to your account.
Guide: O2 Contract with O2 Travel Inclusive (75 Free Countries) and (33 x £4.99 per day Countries)
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@Reecewilson You need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
- 144308 Posts
- 634 Topics
- 27660 Solutions
No need to change your spend cap as O2 Travel costs are excluded from spend caps.
The £4.99 a day you use O2 Travel will still be charged to your account.
Guide: O2 Contract with O2 Travel Inclusive (75 Free Countries) and (33 x £4.99 per day Countries)
