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Getting iphone5 unlocked by o2

Anonymous
Not applicable
My o2 24 month contract is up in a couple of months and I want my Iphone5 unlocked in readiness to change provider, i filled out the online request and it said I would receive an email soon but that was 3 weeks ago? Does any one else have this sort of problem with them?
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MI5
Level 94: Supreme
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Registered:
Occasionally things get lost in the system.
Try a non O2 sim in your phone anyway as it may have been processed. If not call 202 and ask CS to check the status for you.
You will need an EE, Voda or Three network sim to complete the unlock.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144184 Posts
  • 634 Topics
  • 27632 Solutions
Registered:
Occasionally things get lost in the system.
Try a non O2 sim in your phone anyway as it may have been processed. If not call 202 and ask CS to check the status for you.
You will need an EE, Voda or Three network sim to complete the unlock.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
Hi @TottiMallotti and Welcome to the forum.

I would fill out another online form due to the time since you last submitted one if inserting a non O2 SIM card does not work.
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