on 18-09-2009 10:04
Has anyone else had 'confirmation' that the service is discontinued? Like i said, she didn't know what GSM was,and i think she just said it didn't exist anymore because there weren't any settings she could send out for it. While i appreciate it is an old (ish) service and that they would stop sending out settings, i'd be surprised if it has just ceased to exist, without them telling us. Or would that be hoping for too much??
on 18-09-2009 14:22
Been a week now. i think the last main outage was about a week, so this is now turning into a major problem, one we have to all report to o2 otherwise nothing will get done about it and possibly withdrawn.
on 18-09-2009 16:56
thing is when i phoned the other day the lady took my number and postcode and said yes there was a problem but the engineers were working on it.
thinking of moving to tesco payg they double your credit and the calls are cheaper
on 18-09-2009 17:33
I have just rung O2 and been told that because we are using an old gsm connection, they cannot gaurantee a connection to the service, they have offered to upgrade my tariff for 300 mins and i think she said 200 texts and the wap for £15 a month, im considering it as it would mean no problems connecting to the wap...
am going to ring next week when my contract is due for renewal
on 18-09-2009 18:32
on 18-09-2009 18:47
when I phoned earlier i did mention everyone on here that is having the same problem dont know what difference it makes though cos she just kept telling me they couldnt garuantee a connection on the gsm wap