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General enquiry

Jb-88
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Hi

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Cleoriff
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Hi @Jb-88 

As it's probably account related you need to contact O2.

All numbers are on this guide Guide: Coronavirus Community Help and Support 

or via social media

 Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

*The Game Is On*

Girl in a jacket

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Jb-88
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I have a general enquiry about my monthly bill

Message 2 of 4
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Cleoriff
Level 94: Supreme
  • 110806 Posts
  • 799 Topics
  • 6387 Solutions
Registered:

Hi @Jb-88 

As it's probably account related you need to contact O2.

All numbers are on this guide Guide: Coronavirus Community Help and Support 

or via social media

 Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

*The Game Is On*

Girl in a jacket
Message 3 of 4
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MI5
Level 94: Supreme
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@Jb-88 

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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