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Galaxy buds pro violet

Chewy2388
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Has anyone else ordered the galaxy buds pro violet and not received them? I ordered some on 23rd June for next day delivery and they never come. I called like a billion times to find out what's going on I was told they out of stock, there in stock, they will be dispatched soon, I've already had them and each time I've said no they never come then today they realised they never sent them but informed me they are out of stock and will not be coming back either so I've paid and not got anything. Yet it shows as in stock on the website and they still taking money. Has anyone else had this or are they talking rubbish to me?
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MI5
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@Chewy2388 

I'll ask @O2Thomas or @O2Emma to take a look for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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O2Emma
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Afternoon @MI5 I can look into this thanks grin

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O2Emma
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Hi @Chewy2388 I can look into this for you I will send you a private message.

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MI5
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Thanks @O2Emma 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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O2Emma
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No problem @MI5 its been awile .

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MI5
Level 94: Supreme
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Yeah, has been a bit quiet on here for a while whilst the sun was shining slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 7 of 7
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