Galaxy buds claim

[MG-lover]

Help!!!, I just done an upgrade for my 2nd contract phone for the wife and was meant to claim for the free buds but I have stupidly deleted the emails with all the receipts and order numbers on them and can't retrieve them,  how do I go about claiming the buds.

[pgn · Accepted solution]

Your contract doc should be in your MyO2, under the Download and Print Bills, "My Documents" section, @MG-lover - Guide: How do I get to the 'Download Bill' page? will help get you to the right area.

Failing that, a call to O2 or reach out to O2 via Social Media on the links at the bottom of this post.

Numbers for O2 here: Guide: Coronavirus Community Help and Support - best time to call is around 08:15am. Good luck!

PS. You don't say which buds offer, but if it is the Samsung one, link to claim is here: https://community.o2.co.uk/t5/Android/Samsung-ear-buds-pro-free-from-samsung/m-p/1531077/highlight/t...