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Galaxy S20 Ultra Delivery

Waddy
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I pre-ordered my S20 Ultra online on 22nd of January. Does anybody know when I can expect delivery? Will the ear buds come with it or do I need to order these separately? I went into an O2 shop but they weren't able to offer any help?!
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MI5
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@Waddy 

You need to call customer service for updates on your order Guide: How to find help & contact O2 

The ear buds have to be claimed via the Samsung experience app on the phone when you receive it. 

https://www.samsung.com/uk/galaxys-preorder/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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