on 10-03-2020 23:12
10-03-2020 23:19 - edited 10-03-2020 23:20
10-03-2020 23:19 - edited 10-03-2020 23:20
You need to call customer service for updates on your order Guide: How to find help & contact O2
The ear buds have to be claimed via the Samsung experience app on the phone when you receive it.
https://www.samsung.com/uk/galaxys-preorder/