on 30-01-2020 10:07
on 30-01-2020 10:12
Certainly sounds like an account based issue and it may need escalating to the right person to sort it for you.
I'll tag our community managers to see if they can find such a person for you.
on 30-01-2020 11:13
on 30-01-2020 15:35
on 30-01-2020 15:35
Thanks for the mention @MI5!
@JamieB14 I'm happy to get someone to look into this for you. I'll need some extra detail so I'll drop you a message.
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on 30-01-2020 15:56
on 09-02-2020 03:07
on 09-02-2020 09:02
on 09-02-2020 09:02
on 09-02-2020 11:42
on 09-02-2020 11:42
If it wasn't bought from O2 then is it lacking any necessary firmware tweaks to enable these options?
on 18-02-2020 21:41
on 18-02-2020 21:43