GLOBWAY BV

[Sul]

I charge 2 x bills GLOBWAY BV I paid. I called all the time O2 FOR STOP PEOPLE TAKING MY MONEY. I speak last month with o2 and o2 said okay we stopped. No one can take your money from your bill "they said" This month happened again
Is there someone clever, smart, can help this problem. This is fraud. I don't know this company. I don't play game. No strange apps in my phone.
If this happens more I have to move another network. Its shame. I don't wanna pay more every month. I am very sad

[MI5 · Accepted solution]

@Sul 

Community help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

And a useful website www.payforitsucks.co.uk

[Cleoriff]

@Sul 

Is this recent? I ask simply because O2 put 2 step verification in place from 11th of May

See this guide. https://community.o2.co.uk/t5/How-to-Guides/Tips-to-avoid-unexpected-charges-on-your-bill/ba-p/12182...

[TallTrees]

Hello @Sul
Very sorry to hear you have been scammed by Globwaybv, it is unacceptable, follow the advice by MI5 and Cleoriff and work at it and GET YOUR MONEY BACK.
Good luck and Welcome to the o2 community forum. TALLTREES

[jonsie]

I notice there are actually less complaints about these type of scams.

Or maybe that's just wishful thinking!