cancel
Showing results for 
Search instead for 
Did you mean: 

Fully fledged O2 customer now!

Anonymous
Not applicable
Wooooohhhooooo, my number port was successful (thumbs up to O2, it all happened very easily and with hardly any inconvenience.) My old iPhone is now showing 'no service' which did make me feel sad.

Can I just double check.. Will my old service provider see my number has been ported and automatically close my account or do I need to speak to them to let to confirm I want my account closed.

I'm really excited now to be an O2 customer, taking advantage of the benefits (O2 priority deals and discounts, priority tickets etc....)

Strange though, since the port I've only got one bar of service in my house... I'm sure it's because of the wind!!

One question .... could someone please confirm the CS phone number to dial from my mobile and also what to call from a landline/non O2 phone.

Thanks and let the O2 party commence grin
Message 1 of 24
4,007 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Well done you. The numbers you asked for are 202 for contract...and 4445 for Payg

Anything else can be found here...http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 6 of 24
3,466 Views
23 REPLIES 23

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Well done - Your old account is now closed and they should generate your final bill automatically slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 24
3,473 Views

Anonymous
Not applicable
Thanks MI5!
Message 3 of 24
3,470 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Welcome aboard slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 24
3,467 Views

jonsie
Level 94: Supreme
  • 92906 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Telephone 02 Customer Services.
Pay Monthly
From your O2 mobile 202 Free
From a landline 0344 8090202 Standard UK Rate
From abroad +44 3448090202 Free from your O2 Mobile

Message 5 of 24
3,467 Views

Cleoriff
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Well done you. The numbers you asked for are 202 for contract...and 4445 for Payg

Anything else can be found here...http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 6 of 24
3,467 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Cleoriff wrote:

Anything else can be found here...http://www.o2.co.uk/contactus


Including the dreaded Live Chat Shirty

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 24
3,460 Views

Cleoriff
Level 94: Supreme
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

 Slow down @jonsie  I thought for one wonderful moment I had actually got in first...LOL

Veritas Numquam Perit

Girl in a jacket
Message 8 of 24
3,459 Views

Anonymous
Not applicable
Thanks guys, I've been ringing 100 from my O2 handset and getting through to CS (like when I called to port my number.) is 100 an alternative?
Message 9 of 24
3,451 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Never heard of that one wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 24
3,446 Views