Frustrated with O2 customer service

[Glen21]

Hi I notified you about my change in circumstances a few weeks ago. Can I please speak to a human being rather than the threatening emails, letters etc. Not the way to treat a loyal customer of over 15 years!

[Cleoriff · Accepted solution]

@Glen21 
This isn't O2 it's a community of members like yourself.

Sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.