Frustrated any numbers or emails I can chat to a human at 02

[Makepeace]

Getting frustrated since virginity took over. Before I used to be able to chat to a human online now it rotates you in a circle. Online or on ringing 202 does anyone have an email for customer services I need to speak to them urgently 

[pgn]

No e-mail, @Makepeace - but a direct message on X or FB, either link just below, works - with a little persistence.

Good luck!

[MI5]

Also on Instagram if you prefer @Makepeace 

https://www.instagram.com/direct/t/116049986445521

[pgn]

Or this for Instagram, I think?

https://www.instagram.com/o2uk?igsh=MTQ2YmJuM2s1c3JpOA==

followed by the "Message" button:

 

[MI5]

It was already a direct link to DM's but thanks anyway 😴

[pgn]

Not working then as it dumps me here in the app:

Confusingly.

[MI5]

Works fine for me.

[jonsie]

I've not tried the app but the link works fine for me on the laptop

[pgn]

Don'cha just love apps that work differently from the browser-based view of the application... 🙄

Thanks, @jonsie - app only on my phone at insistence of some of the sprogs, I guess my mileage therefore varies.

[Anonymous]

I recently contacted CS on Instagram (which under normal circumstances I almost never use), they were about as much use as a cardboard teapot and that's being kind.