Re: Frustrated Upgrade

Steph49 · ‎08-04-2020

My iPhone 11 upgrade has just arrived and the sim from my iPhone7 doesn’t fit. I’m unable to get through to customer services or anyone who can help me sort this. I have a very expensive upgrade with no means of using it. If I cannot resolve this, I will have to cancel the upgrade and send the item back. Can anyone help. I need the right size sim and to be able to port my existing O2 mobile number across.

gmarkj · ‎08-04-2020

I think others have said it goes in the other way up on the 11.
@MI5 they both take the same size sim don't they?

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jonsie · ‎08-04-2020

@gmarkj wrote:
I think others have said it goes in the other way up on the 11.
@MI5they both take the same size sim don't they?

Yes they do...

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MI5 · ‎08-04-2020

@Steph49 @gmarkj

Yes, both are nano Sims but it goes in the 11 upside down when compared to the 7.

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