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Level 1: Joiner
Posts: 1
Registered: ‎15-10-2019
Accepted Solution

Friends and Family Discount

I currently have a pay monthly contract with a friends and family discount applied. Once my contract expires or I upgrade, do I lose this discount?
Posts: 92,867
Topics: 751
Registered: ‎14-01-2013

Re: Friends and Family Discount


Yes you would lose it when contract expires and have to apply again when you upgrade...

*The Game Is On*

Posts: 108,717
Topics: 561
Solutions: 14,396
Registered: ‎04-04-2012

Re: Friends and Family Discount


Your contract never "expires"

Even after you have completed your minimum term, the contract continues to roll on a 30 day basis. During this time, your discount will remain.

If you upgrade, you will need to apply again Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Community Manager
Posts: 7,796
Registered: ‎23-07-2014

Re: Friends and Family Discount

Hi @Rachel1990 , 

Welcome to our community! Let us know if you're all sorted or need any additional advice at any point. Or if you just want to have a chat! Smiley Happy


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