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Level 1: Joiner
Posts: 1
Registered: ‎15-10-2019
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Friends and Family Discount

I currently have a pay monthly contract with a friends and family discount applied. Once my contract expires or I upgrade, do I lose this discount?
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Posts: 92,867
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Registered: ‎14-01-2013

Re: Friends and Family Discount

@Rachel1990 

Yes you would lose it when contract expires and have to apply again when you upgrade...

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Registered: ‎04-04-2012

Re: Friends and Family Discount

@Rachel1990 

Your contract never "expires"

Even after you have completed your minimum term, the contract continues to roll on a 30 day basis. During this time, your discount will remain.

If you upgrade, you will need to apply again Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Registered: ‎23-07-2014

Re: Friends and Family Discount

Hi @Rachel1990 , 

Welcome to our community! Let us know if you're all sorted or need any additional advice at any point. Or if you just want to have a chat! Smiley Happy

 

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