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Friends and Family Discount

Rachel1990
Level 1: Joiner
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I currently have a pay monthly contract with a friends and family discount applied. Once my contract expires or I upgrade, do I lose this discount?
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MI5
Level 94: Supreme
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@Rachel1990 

Your contract never "expires"

Even after you have completed your minimum term, the contract continues to roll on a 30 day basis. During this time, your discount will remain.

If you upgrade, you will need to apply again Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Cleoriff
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@Rachel1990 

Yes you would lose it when contract expires and have to apply again when you upgrade...

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
  • 143403 Posts
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Registered:

@Rachel1990 

Your contract never "expires"

Even after you have completed your minimum term, the contract continues to roll on a 30 day basis. During this time, your discount will remain.

If you upgrade, you will need to apply again Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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Hi @Rachel1990 , 

Welcome to our community! Let us know if you're all sorted or need any additional advice at any point. Or if you just want to have a chat! slight_smile

 

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