Solved: Free tariff upgrade - Page 3

Anonymous · ‎03-04-2014

Hi,

I've just logged onto MyO2 to have a look at my tariff and noticed that it says I can upgrade my tariff to the same as I currently have, but with 2Gb data instead of 1Gb and the price remains the same? Is this right - it seems too good to be true.

If I want to just change the data on my current tariff by adding a bolt on, the cost is £5, but upping my tariff and the monthly charge stays the same?

Has anyone else noticed this?

Anonymous · ‎04-04-2014

Winner winner chicken dinner!

It would have flashed up in red if it would have removed the discount. If they do then get back on the phone and get it added back on.

MI5 · ‎04-04-2014

Will do - thanks for the nudge

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎18-04-2014

Just in case anyone was waiting to find out the answer....
Tariff changed over today and F&F discount still in place.
Overall saving of £5.50 a month so well chuffed

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎18-04-2014

Good news and thanks for the update.:smileyhappy:

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎18-04-2014

Good amicable result MI5.

MI5 · ‎18-04-2014

Too right for what I'm paying for unlimited and 8GB

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎18-04-2014

I am still waiting for your cast off Gb's of Data you don't use.

MI5 · ‎18-04-2014

I'd share it if could mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎18-04-2014

I know buddy.

Anonymous · ‎18-04-2014

Let's all share @MI5's data allowance. Seems a fair solution to us all (well except MI5 of course lol 😉)

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