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Posts: 13,203
Topics: 78
Registered: ‎14-01-2014

Re: Free next day delivery

I'll second that, was VERY impressed with the 1020, the camera is mental good.


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Posts: 90,362
Topics: 539
Solutions: 11,792
Registered: ‎04-04-2012

Re: Free next day delivery


@Anonymous wrote:
Lol i mean lumia 1020

I guessed LOL

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Free next day delivery

Problem now solved the sales person to who i spoke to when ordering the phone actually took my wrong date of birth.
After a lengthy conversation this morning then a wait for a ring back we managed to solve the problem so hopefully the phone will be despatched asap
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Posts: 76,679
Topics: 700
Registered: ‎14-01-2013

Re: Free next day delivery


@Anonymous wrote:
Problem now solved the sales person to who i spoke to when ordering the phone actually took my wrong date of birth.
After a lengthy conversation this morning then a wait for a ring back we managed to solve the problem so hopefully the phone will be despatched asap

Fingers crossed then...Smiley Wink

*The Game Is On*


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Posts: 73,018
Topics: 557
Solutions: 3,457
Registered: ‎04-01-2009

Re: Free next day delivery

That's good news and explains the delay Smiley Happy

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Anonymous
Posts: 0

Re: Free next day delivery

[ Edited ]

To be honest as a new customer i expected better communication from 02.

Plus the loss of work through not having a mobile phone as really peeeeeved me off.
Anyway ive still not had the delivery date so it may arrive by email or text tommorow.
Fingers / legs / and other bits crossed

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Posts: 90,362
Topics: 539
Solutions: 11,792
Registered: ‎04-04-2012

Re: Free next day delivery

tbh it does seem strange that the adviser didn't notice the details were wrong when they put the order through as the credit check would have failed with an incorrect D.O.B.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Free next day delivery

Exactly what i said to them the woman said my credit check was ok
Highlighted
Posts: 90,362
Topics: 539
Solutions: 11,792
Registered: ‎04-04-2012

Re: Free next day delivery

She must have been new Smiley Sad
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 76,679
Topics: 700
Registered: ‎14-01-2013

Re: Free next day delivery


@MI5 wrote:
She must have been new Smiley Sad

Or not being entirely truthful....

*The Game Is On*