Free calls in April

[A3]

I received a text from O2 saying I had free call until 30 April. Does anyone know if that includes 30 April or if it means up to 29 April.  I have tried to get the answer from the O2 website but it doesn't seem capable of answering.  I need to know, as I need to make a number of calls on 30 April.  Thanks 

[Bambino]

@A3 I'm sure it would include 30 April. According to the link below, there is no cutoff date set as yet, so perhaps this will carry on into next month? @Martin-O2 or @Marjo can you clarify?

https://news.o2.co.uk/2020/03/30/o2-lifts-the-limit-on-voice-calls-so-pay-monthly-consumers-can-stay...

[Cleoriff]

Good point @Bambino  and @A3 

I was wondering the same.

Hopefully @Marjo , @Martin-O2  or even @Chris_K  will confirm if there is an extension to the free calls as lockdown is extended?

[Chattymuch]

Yeah its been extended, customers should get this text “We’re extending your unlimited calls to standard UK numbers for another 31 days from 1st May. Your tariff won’t change, these calls will just show as free of charge on your bill and in My O2”

[Cleoriff]

Yes according to this

https://community.o2.co.uk/t5/Pay-Monthly/Unlimited-calls-extended/m-p/1339359/highlight/true#M19378... 

Good job.

[jonsie]

Good news and the extra 10GB for NHS customers show that O2 are helping

Now they need to come up with payment plans for struggling customers WITHOUT restricting their accounts.

[Cleoriff]

---

@jonsie wrote:

Good news and the extra 10GB for NHS customers show that O2 are helping

Now they need to come up with payment plans for struggling customers WITHOUT restricting their accounts.

---

That would require someone who knows how to override the automatic system. Mmmmmm.

[jonsie]

Someone needs to take a hammer to it

[gmarkj]

Having a payment plan and having a system that listens to that payment plan are two different things...
Wonder if they could borrow the ban hammer?

[jonsie]

They can borrow mine!