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Free air buds with new phone

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Jamesgkennedy1
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on ‎20-07-2023 11:37

on ‎20-07-2023 11:37

I bought a new phone in o2shop. Got an email saying I was entitled to a set of air buds when I went into shop code did not work what do I do?

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MI5
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on ‎20-07-2023 11:48

on ‎20-07-2023 11:48

@Jamesgkennedy1 

When ordering it has been suggested that you choose to pay in full and then apply the code.

If this does not work, you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 146977 Posts
  • 636 Topics
  • 28265 Solutions
Registered:

on ‎20-07-2023 11:48

on ‎20-07-2023 11:48

@Jamesgkennedy1 

When ordering it has been suggested that you choose to pay in full and then apply the code.

If this does not work, you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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LetterNumber
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on ‎29-07-2023 12:00

on ‎29-07-2023 12:00

You got a code!? I'm still waiting, 36 days now. I was told I'd get one in 48 hours, that was 3 days ago. This doesn't fill me with much hope

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