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Free Beats headphones with iPhone pro max 15

Kelly118
Level 1: Joiner
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Upgraded start of May, still waiting on my voucher code and have contacted customer services 3 times! 
such poor customer service. 
how do I get this code? 
thanks 

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MI5
Level 94: Supreme
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@Kelly118 

All we know and how to escalate here Guide: Gift with Purchase  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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