cancel
Showing results for 
Search instead for 
Did you mean: 

Free 20Gb offer after top-up not received

Paul_P
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Friday 05-07 I got an offer of free 20Gb if I topped up £10 or more before 09-07. I've topped up £15 and I still haven't received the free 20Gb. I did receive a confirmation text from 02. When can I expect it?

Message 1 of 4
257 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 94220 Posts
  • 611 Topics
  • 7019 Solutions
Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 4445

Guide: Where is my discount or Extra Data? 

View solution in original post

Message 2 of 4
247 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 94220 Posts
  • 611 Topics
  • 7019 Solutions
Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 4445

Guide: Where is my discount or Extra Data? 

Message 2 of 4
248 Views

Paul_P
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you for the reply and links. I'll try it from there.

Message 3 of 4
243 Views

jonsie
Level 94: Supreme
  • 94220 Posts
  • 611 Topics
  • 7019 Solutions
Registered: