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Fraudulent message

katalyst
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I've received a message stating that O2 were unable to process my latest payment and asking me to click a link to avoid feed etc.
I knew immediately that this is fraud as a) I am paid up to date and b) I logged into O2 separately and checked that all was indeed well.
I would like to report this to them but speaking to a person seems.... hard.
I cant find answer I can just forward screen shots to or report the number.
Can anyone offer any help?
Thanks.
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Cleoriff
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@katalyst 

It's a well known scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

*The Game Is On*

Girl in a jacket
Message 2 of 6
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misfit
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i clicked on the link in the message in my phone ! it didnt got to anything just kep trying to load so i stopped it but now I am worried someone has got into my phone?? I have blocked the number now - should I do anything else|? thanks

 

Message 3 of 6
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Cleoriff
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@misfit 

No you will be fine. It's only a worry if any details such as bank info was given.

*The Game Is On*

Girl in a jacket
Message 4 of 6
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Anjijamjar
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I too had a message about an unsuccessful attempt to pay my bill.
+44 7494 640559 is the number that it came from. As I pay monthly and my invoice isn’t due yet, I immediately knew it was a scam. I’ve blocked the number, and sent a suitable response!
Message 5 of 6
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madasaf1sh
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@anjiijamjar

Never reply to the number sending the spam message as this shows your number is active and may be liable for further Smishing and Phishing attempts.

Always follow the advice given to report the texts to o2..
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 6 of 6
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