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Fraudadvice

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Iphonegenuis
Level 1: Joiner
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on ‎28-07-2018 06:27

on ‎28-07-2018 06:27

Help
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Cleoriff
Level 94: Supreme
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on ‎28-07-2018 06:52

on ‎28-07-2018 06:52

Hi @Iphonegenuis Without knowing what type of fraud you have fallen victim to I can only offer this advice

https://www.o2.co.uk/help/safety-and-security/fraud-and-phishing-advice

Or this if its fraud/scam calls to are getting

https://community.o2.co.uk/t5/How-to-Guides/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-st...

Either way, you are best to contact customer services

https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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on ‎28-07-2018 06:52

on ‎28-07-2018 06:52

Hi @Iphonegenuis Without knowing what type of fraud you have fallen victim to I can only offer this advice

https://www.o2.co.uk/help/safety-and-security/fraud-and-phishing-advice

Or this if its fraud/scam calls to are getting

https://community.o2.co.uk/t5/How-to-Guides/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-st...

Either way, you are best to contact customer services

https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎28-07-2018 09:31

on ‎28-07-2018 09:31

O2 have a fraud department to deal with this so call customer service and they will start the process of reporting for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
Former Staff
In response to MI5
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on ‎30-07-2018 16:22

on ‎30-07-2018 16:22

Hey @Iphonegenuis do you still need help with this? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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